Effective Date: July 1, 2025
Last Updated: July 1, 2025
Version: 2.1 (Beta / Compliance Focused)
1. Agreement Acceptance & Scope
These Terms of Service ("Agreement") govern your use of the LucViS platform ("Service") currently operated by Sergei Skoredin as an individual in Germany, pending company incorporation (LucViS UG, in formation).
By registering, using the platform, or accessing any features, you agree to these Terms. If you do not agree, you may not use the Service.
Intended Audience: This Service may be used by individuals or entities, provided that they are acting in a professional or business capacity. By registering, you confirm that your use of the Service is not for personal, family, or household purposes.
2. Service Description
LucViS is a compliance and analytics platform for digital sellers. It provides tools for:
- VAT & invoicing assistance
- GDPR & privacy monitoring
- Inventory & financial tracking
- Basic pricing analytics
- Notifications and document reminders
- Optional AI assistant ("VIA") for premium insights
Supported integrations include:
- CSV/Excel uploads
- eBay API
- Manual entry
- Third-party tools (e.g., Zapier, Make)
- Browser extensions (limited preview)
3. Account Registration
- Registration requires a valid business email and company name
- Optionally, you may connect third-party platforms (eBay, Amazon, etc.)
- You are responsible for maintaining the confidentiality of your credentials
- Sharing credentials or unauthorized access is strictly prohibited
4. Data Usage & Ownership
- All business data you upload or import remains your property
- You grant us a limited license to process and analyze the data to provide the Service
- We do not resell or combine your data with third parties
- You may export your data at any time (CSV/JSON)
- Aggregated trends or anonymized benchmarks may be used to improve the Service
5. GDPR & Data Protection
LucViS operates as a data processor, while you remain the data controller.
We comply with the EU GDPR, including:
- Lawful basis: contract and legitimate interests (Art. 6(1)(b,f) GDPR)
- Data minimization and purpose limitation
- No storage of PII unless explicitly required (e.g., for VAT)
- Rights: access, correction, erasure, and export
- Incident response within 24 hours
- DPA available upon request
Current subprocessors: MongoDB Atlas, Cloudflare, Stripe, SendGrid, FingerprintJS, and others listed in our Privacy Policy.
6. AI Assistant ("VIA")
Users may optionally enable the AI assistant VIA for:
- VAT and pricing insights
- GDPR compliance checks
- Answering inventory-related questions
No data is shared with AI providers unless explicitly anonymized. We use providers such as OpenAI and Anthropic under strict data processing agreements.
You may opt out of AI-based features at any time.
Disclaimer: All insights, reports, and recommendations provided by LucViS — including those generated by AI systems — are for informational purposes only. They do not constitute legal, tax, or business advice. You are solely responsible for evaluating their relevance to your specific situation and for making all final decisions at your own risk.
7. Billing & Access Terms
LucViS is currently operating in free beta mode. No fees are charged during the beta.
Current pricing, billing terms, and plan features are available at https://lucvis.com/pricing. By subscribing to a paid plan, you agree to the conditions outlined on that page.
We reserve the right to update plan pricing and features. Any material changes will be announced in advance via the dashboard or email.
8. Service Levels & Availability
We aim for 99% monthly uptime. Notifications will be sent for scheduled maintenance. Our support responds within:
- 4 hours (critical issues)
- 24 hours (standard requests)
- Support hours: Monday–Friday, 9:00–17:00 CET
9. Limitation of Liability
The Service is provided "as-is" without warranty. All insights, reports, and outputs — including any analytics, pricing suggestions, category mappings, alerts, and AI-generated content — are intended solely for informational purposes. LucViS makes no representations or guarantees regarding accuracy, fitness for a particular purpose, or legal or financial consequences.
You are solely responsible for verifying any data and making your own decisions. We are not liable for:
- Business losses, data inaccuracies, or reputational harm
- Force majeure events (API changes, outages, regulatory actions)
- Any decisions you make based on analytics or AI suggestions
Our total liability is limited to €1,000.
10. Termination & Data Retention
- You may cancel your account at any time
- We may suspend access for violations with or without prior notice
- Data is deleted from live systems within 30 days after cancellation, and from backups within 60 days
- Export available for 30 days after termination
11. Governing Law & Jurisdiction
These Terms are governed by the laws of Germany. Disputes shall be resolved via:
- Direct negotiation (30 days)
- Mediation (non-binding)
- Arbitration (if mutually agreed)
- Courts of Berlin for injunctive relief or unresolved matters
12. Changes to Terms
We may update these Terms:
- With 30 days' notice via email or dashboard
- Emergency changes (legal/security) may apply immediately
- Continued use after changes = acceptance
13. Legal Contacts
For all legal requests and official notices, please refer to our separate Legal Contacts page.